Vehicle Damage Claim Management
Fenkell manages transportation damage claims for automotive manufacturers from initial assignment through final recovery.
Our Claim Management Process
Claim Assignment
Assign, validate, and capture all claim details and documentation.
Carrier Communication
Engage carriers, exchange information, and track all interactions.
Negotiation
Evaluate liability, present supporting evidence, and negotiate for recovery.
Recovery
Secure payment, apply, recoveries, and close claims efficiently.
Reporting
Monitoring performance, analyze results, and drive continuous improvement.
Our claims professionals handle carrier communication, documentation, negotiation, payment follow-up, and statistical reporting through Vehi-Trac®.
Complete Claim Management
- Claim identification and assignment
- Supporting-document collection
- Carrier notification and communication
- Subrogation and recovery
- Denial review and dispute resolution
- Payment application and follow-up
- Open-claim and aging management
Reporting and Visibility
- Real-time claim status
- Recovery and payment-aging reports
- Carrier performance reporting
- Damage trends by location, mode, and cause
- Financial and statistical reporting
- Supporting documents and photographs
Client Benefits
- Increased recovery opportunities
- Reduced administrative burden
- Consistent carrier follow-up
- Greater accountability
- Complete visibility into claim performance
When repair management is also required, Fenkell can provide an integrated vehicle repair and claims solution.
Client Benefits
Increase Recoveries
Recover more with proven processes and data-driven negotiation.
Reduce Losses
Identify liability faster and minimize write-offs and leakage.
Improve Efficiency
Automate workflows and streamline carrier communication.
Enhance Visibility
Gain real-time insight into claims, carriers, and financial performance.
Stronger Partnerships
Build accountability and improve relationships with carriers.
Drive Better Results
Consistent reporting and analytics that support better decisions.
